Terms & Conditions

This website is owned and operated by Admirals Trading LLC. Throughout the site, the terms “we”, “us” and “our” refer to Admirals Trading LLC. By using this website (“Site”, “Platform”), you signify your acceptance of these terms and conditions of use (“Terms of Service”), and the Privacy Policy. If you do not agree to all of these Terms of Service, and the Privacy Policy, do not use this Site.

Any new features or tools which are added to the current Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Admirals Trading LLC offers this Site, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all Terms of Service, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlinks.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. You agree that each visit you make to the sites shall be subject to the then-current Terms of Service, and continued use of the site now or following modifications in these Terms of Service confirms that you have read, accepted, and agreed to be bound by such modifications.

Description of Services

The purpose of this site is to provide convenient service to consumers, for home delivery or self-collection of products. In order to place an online order, the user must ‘Sign In’ with a unique “user name” and “password”. The “user name” shall be solely personal to the member.

It is solely the user’s responsibility to select and protect their username and password. We are not liable for any problems, which may arise from the use of a password.

Your order is submitted by clicking on the “Checkout” button. Please check the information you enter and correct any errors before clicking on the “Checkout” button. On receipt of your order, we will process your order and we will send an email that your order has been received.
Certain items orders may take up longer time for delivery as we may need time additional time for production/processing. You will be notified by email accordingly.

Payment can be made by cash on delivery and card payment online. Where any payment you make online is not authorized, you will be returned to the previous page on the website and we shall not be obliged to provide the services.

While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information and we will notify you of any such cancellation.

You are solely responsible for verifying the accuracy of delivery addresses, and we shall have no liability or responsibility for any incorrect addresses. We will do everything we can to meet the delivery time specified, however delivery times may be affected by factors beyond our control and therefore cannot be guaranteed.

During any product delivery, if the client is not available in the address specified in the system, the products ordered by the client shall not be delivered to anywhere else. Within the framework of such a case, the member must accept all legal responsibilities arising from ordering a product to an address where he/she does not exist.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve:

(a) transmissions over various networks;

(b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Site or any contact on the website through which the service is provided, without express written permission by Admirals Trading LLC.

For the Payments of our products or services made on our site, the details you are asked to submit will be provided directly to our payment provider via a secure connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement. Payments are accepted online in AED using Visa and MasterCard credit/debit card.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

By using this site, you warrant that any personal information provided by you is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or by contacting us, you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Site, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms of Service will result in an immediate termination of your Services.

We will not trade with or provide any services to OFAC and sanctioned countries.

Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information.

Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Site, Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Site (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Site.

Products or Services

We have made every effort to display as accurately as possible the colors and images of our products that appear at the website. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will
meet your expectations, or that any errors in the Site will be corrected.

Refund, Cancellation and Return Policy

Admirals Trading LLC takes customer satisfaction very seriously. In case of problems with your order, please send us an email to customercare@admirals.ae and we will assist you. We accept returns within 24 hours of receiving your order. Return and refund can be done only for quality related concerns or wrong product delivered. You must return the box in its original packaging.

In such instances, we will endeavour to send you replacement product or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging.

Please note that we reserve the right to refuse any returned items if the product has been used or tampered with. Delivery & Handling fees are non-refundable.

You can cancel your order within 12 hours. Please send us an email to orders@admirals.ae and customercare@admirals.ae with your cancellation.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer. We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may will notify you by contacting the e-mail and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our Site. You agree to promptly update your account and other information, so that we can complete your transactions and contact you as needed.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation
(1) to maintain any comments in confidence;
(2) to pay compensation for any comments;
(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Debit / Credit Cards

We accept payments using Visa and MasterCard credit/debit card in AED. Please read the following terms of use and disclaimers carefully before using Debit / Credit Cards:

Credit or Debit cards must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Customers using the Debit / Credit Cards facility are requested to be available on their respective contact numbers.

The customer is entirely liable for placing an order using the Debit / Credit Cards facility after carefully reading all the terms & conditions.

Cardholder must retain a copy of transaction records and our policies and rules.

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card. The customer has to follow on with the bank in case of any delay in crediting back the customer’s account with the amount previously paid by the customer. We will send an email to the customer that contains a printout of the refund advice printed from Debit / Credit Cards bank payment gateway as reference.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Site or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of anyone posting any material in breach of this paragraph.

Disclaimer of Warranties; Limitation of Liability

You expressly agree that the use of the Site, the Contents our service is at your own risk. The Contents in this Site could include technical inaccuracies or typographical errors. We may make changes or improvements at any time. The site and its contents are provided on an “As is”, “As Available” basis to the extent permitted by applicable law.

We do not guarantee, represent or warrant that your use of the site or our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Site will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. This site may be unavailable at certain times to allow for maintenance and upgrades. Although we will endeavor to notify customers in advance of any service unavailability, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time.

In no case shall Admirals Trading LLC, our directors, officers, employees, shareholders, affiliates, agents, contractors, interns, representatives, suppliers, service providers or licensors (collectively “Admirals Trading LLC Parties”) be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation compensatory direct, indirect lost income, profits, lost revenue, lost savings, loss of data, replacement costs, loss or damage to the property or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use or inability to use of the site, service or any products procured using the site, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Our liability shall be limited to providing you with refund for product that is returnable.

Indemnification

You agree to indemnify, defend and hold harmless Admirals Trading LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our Platform.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Changes of Terms of Service

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Governing Law

United Arab of Emirates is our country of domicile. These Website Terms of Service shall be governed by and construed in accordance with UAE law.

Contact Information

Questions about the Terms of Service should be sent to us at customercare@admirals.ae